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Loading.... AT&T Copyright Alert Program FAQs Q. How does AT&T’s Copyright Alert Program work? A. AT&T provides a mechanism for owners of copyrighted content (e.g. music, movies, videos, books, artwork, and images) to notify AT&T if they believe that a customer is using AT&T’s transitory digital network communications service (i.e. Internet Service) to share copyrighted content without their permission. Under this program, copyright owners may send AT&T a notice of alleged copyright infringement identifying the IP Address of the user that allegedly engaged in copyright infringement, the title of the copyrighted work at issue, and the date and time of the alleged infringement. AT&T then passes along the notice at the request of the copyright owner to the appropriate Internet Service account holder to alert them about the potentially infringing activity so that they may take steps to prevent copyright infringement on their account. If AT&T receives additional notices for a particular subscriber account, the Copyright Alerts will escalate, and we may temporarily redirect your Internet access to a webpage where the accountholder must view an educational tutorial on the importance of copyright and the lawful use of content available over the Internet. Upon completion of this educational tutorial, your Internet service will be restored to normal. If we continue to receive additional copyright infringement notices after this step, your AT&T Internet service may be terminated pursuant with AT&T’s Repeat Infringer Policy. A subscriber’s receipt of multiple Copyright Alerts will be a factor used by AT&T in determining whether to terminate their service under the AT&T’s Repeat Infringer Policy. Copyright infringement is illegal and violates the AT&T Internet Terms of Service and Acceptable Use Policy . Subscribers should not engage in copyright infringement and should ensure that others using their Internet account do the same. Importantly, if the subscriber’s home network is not protected or secured by a password or firewall, and unauthorized users are accessing the subscriber’s network, they may be the source of the problem. Q. Does AT&T provide my personal information to the copyright owner? A. AT&T does not monitor what our customers are downloading, and we will not provide identifying information about a subscriber to copyright owners unless required to do so by lawful request. Q. What is the Digital Millennium Copyright Act (DMCA)? A. The DMCA was passed in 1998 by the U.S. Congress to protect copyrighted works in the digital age while providing important protections for online service providers to ensure the free flow of information. Additional information about the DMCA is available at the U. S. Copyright Office’s website at http://www.copyright.gov/legislation/dmca.pdf. Q. Is it illegal to share copyrighted material? A. Sharing copyrighted material using peer-to-peer technologies without the permission of the copyright owner or its authorized representative is unlawful in most cases. This is called "copyright infringement," and it violates not only U.S. copyright law, but also AT&T’s Acceptable Use Policy and Internet Terms of Service . AT&T’s Acceptable Use Policy specifically prohibits customers from violating AT&T’s or any third party’s copyrighted works, trademarks, or other proprietary or intellectual property rights. For more information about copyrights and content piracy generally, please visit the U.S. Copyright Office’s website at www.copyright.gov . Q. What are the legal penalties for violating the copyright laws? A. Copyright infringement can subject infringers to potential civil and criminal liability. Additional information about copyright infringement is available at the U. S. Copyright Office’s website at http://www.copyright.gov/title17/92chap5.html. Q. How do ISPs and content companies know who downloaded a pirated movie or song? A. When files are distributed on the Internet over peer-to-peer networks, the IP address associated with a subscriber’s account is visible by design to other users on the network. Content owners and their agents have developed state-of-the-art software that participates in these peer-to-peer networks to identify pirated film, TV and music content that they own and the IP addresses associated with the distribution of that content. Content owners provide these IP addresses to AT&T along with additional information about the content that was allegedly shared by that IP address. AT&T matches the IP address sent by the content owner to the specific customer to whom that IP address was assigned at that time, and then forwards the information provided by the content owner to that user. As noted above, AT&T does not provide identifying information about the user to the content owner(s) unless ordered to do so by a Court. Q. Can consumers get movies and music online legally? A. Virtually all music, movies, television shows, and software are widely available online from legitimate sources more than ever before. Apple Music, iTunes, Spotify, Amazon Music and Sound Cloud are just a few examples of growing businesses delivering music to consumers digitally without breaking the law. Web-based services from Netflix, Amazon and Apple TV are booming. AT&T customers have a wide variety of ways to enjoy content without the need to utilize illegal file-sharing services. Q. What tips do you have to avoid further notices? A. If you receive a copyright alert, we recommend that you determine whether the content referred to in the alert is on any computer or other device with access to your Internet service and check to see if your computer or other device has any peer-to-peer or file-sharing software on it. You should also contact any other individuals who have access to your Internet service and discuss the alert with them. Be sure to educate those that use your Internet service regarding copyright infringement. Explain that downloading copyrighted material without permission from the copyright holder is against the law. If you have a wireless router, please refer to the "If I am using a wireless router/modem, how do I protect my home network?" question and answer below for more information on ways to secure your home network. Q. What is "fair use"? A. Fair use is a legal doctrine that permits, in certain limited circumstances, the use of portions of copyrighted material without acquiring permission from the rights holder. For more information about fair use, please visit the U.S. Copyright Office’s website at http://www.copyright.gov/fls/fl102.html . Q. I’ve lost the alert(s) you sent mecan I view them anywhere else online? A. You may view your copyright alerts online by clicking ’View Alerts’ in the Acknowledge Alerts section of this website and logging in with your AT&T User ID and password. Q. Is Peer-to-Peer file sharing risky? A. Yes. Aside from the potential legal liability for copyright infringement described above, the use of peer-to-peer software can expose your computer and other devices to harmful viruses, spyware and other malware that can compromise your privacy. For example, you may download files you think are music or video files using peer-to-peer and file-sharing software that are actually dangerous malware that can secretly steal your passwords, personal information or bank account or credit card numbers. Q. If I am using a wireless router or modem, how do I protect my home network? A. If you use a wireless router, make sure that it’s encrypted. If someone accesses For tips on how to help keep your home network free of unwanted users visit att.com/wifisecurity . In addition AT&T Internet Security Suite powered by McAfee help keep your computer safe and running smooth. Learn about all the great features of AT&T Internet Security Suite powered by McAfee by visiting att.com/securitysuite . Q. How do I...